For assistance with your Thomson Reuters software, please visit our 24/7 online
Help & How-To Center or call our
Support and Customer Service teams at 800.968.0600. You can also Chat with a Support or Customer Service representative between 9:00 a.m. - 5:00 p.m. ET weekdays (except holidays).
Before calling, you may wish to refer to our timesaving
Phone Queue Options and our current
Support Hours. Faxes for Support and Customer Service should
be sent to
You can also email our Support department directly using the form below.
For a quicker response, please complete the Email Address field and use the Additional
Comments section to describe your issue in detail so that we can begin researching
your question immediately and resolve it thoroughly. You will receive a response
within 24 hours (excluding weekends).