Setting up an accounts receivable customer

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Change to CS Support service hours

Our Support department is closed on Friday, April 28th for a company event. However, limited Accounting CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline for quarterly payroll tax forms.

Links to our most popular payroll tax processing topics are available in the Alerts and notices section on the right side of most pages.

In Accounting CS, customers are the people and companies who purchase goods and/or services from your clients. If you enable the Accounts Receivable service for your clients, they can set up customer records and invoice items, and then they can create invoices for those customers.

  1. Choose Setup > Customers.
  2. Click the Add button to open a new customer record.
  3. In the Main tab, enter a unique ID for this customer, and then enter information in the other fields in the Identification section.
  4. Enter the address, phone, email, and additional contact information, as needed.
  5. Click the Accounts Receivable tab.
  6. To specify a beginning balance for the customer, click the Ellipsis button button next to the Amount field in the Beginning Balance section. In the Beginning Balance dialog, enter the outstanding transactions and amounts that comprise the customer's beginning balance, and then click OK.

    Note: The application does not post historical (beginning balance) items to the general ledger. However, these items are available for AR reports.

  7. In the Invoice Information section, select the applicable default information for the customer. When you select this customer for any customer invoices, customer deposits, or customer payments, the application will automatically enter this information for you. But you can override any of that default information.
  8. Use the fields in the Account Status section to specify a credit for the customer or to put the customer's account on hold.
  9. For an existing customer, you can click the Register tab to view the transactions that have been entered for this customer.
  10. To enter any notes about this customer, click the Notes tab and enter the information.
  11. If you set up any fields in the Setup > Custom Fields > Customers screen for the customer, click the Custom Fields tab to enter that information.
  12. Click Enter to save the customer record.

Related topics

Accounts Receivable service, overview

Accounts receivable setup workflow

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