Deleting and reinstalling application updates

Alerts and notices
Leave feedback

Internal Employees: Submit feedback

Contact information (optional):

Leave this blank:

Please tell us how we can make this information more helpful.

Characters left:

Change to CS Support service hours

Our Support department is closed on Friday, April 28th for a company event. However, limited Accounting CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline for quarterly payroll tax forms.

Links to our most popular payroll tax processing topics are available in the Alerts and notices section on the right side of most pages.

For a local or network installation only

  1. Close Accounting CS.
  2. Delete everything in the [X]:\WinCSI\Accounting CS\updates folder, where X represents the drive where the application is installed.
  3. Start Accounting CS and then start CS Connect.
  4. Verify that the Connect now option is selected and the Retrieve available updates checkbox is marked.
  5. Click the Call Now button to download the available application updates.
  6. When prompted, click the Yes button to apply the updates.

Top of page

Share This