Downloading and installing licenses via CS Connect

Alerts and notices
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Change to CS Support service hours

Our Support department is closed on Friday, April 28th for a company event. However, limited Accounting CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline for quarterly payroll tax forms.

Links to our most popular payroll tax processing topics are available in the Alerts and notices section on the right side of most pages.

For a local or network installation only

Complete the following procedure to use CS Connect to download and install updated application licenses for Accounting CS.

To download your Accounting CS license files for an initial installation, choose Help > About and click the Download Licenses button. Enter your firm information and click the Next button.

To download your updated Accounting CS license files via CS Connect, follow these steps.

  1. Choose File > CS Connect.
  2. Click the Connect Now option.
  3. Mark the Retrieve licenses checkbox.
  4. Click the Call Now button. CS Connect logs in to our network of secure data centers and downloads your licenses.
  5. Follow the remaining prompts to install the licenses.

See also

License information

Information about Expired Licenses for Accounting CS, Accounting CS Payroll, and Workpapers CS (PDF)

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