Terminal Server Troubleshooting Guidelines

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Change to CS Support service hours

Our Support department is closed on Friday, April 28th for a company event. However, limited Accounting CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline for quarterly payroll tax forms.

Links to our most popular payroll tax processing topics are available in the Alerts and notices section on the right side of most pages.

When troubleshooting issues with CS Professional Suite applications in a terminal server/remote desktop environment, there are several key troubleshooting questions to ask:

Note: This list of troubleshooting questions is not comprehensive but is a starting guide for terminal server/remote desktop environments.

Related Topics

Terminal server best practices for CS Professional Suite applications

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