WorkforceHUB integration: Printing payroll check stubs to the employee portal

Alerts and notices

For live payroll processing only

Printing payroll check stubs to the employee portal

When you print payroll check for clients that are already set up to integrate with WorkforceHUB, the payroll check stubs are automatically pushed to the employees' portals.

Note: Accounting CS won't push check stubs to the portal for payroll checks that were printed before the WorkforceHUB checkbox was marked on the Payroll Information tab of the Setup > Clients screen.

Correcting and reprinting employee payroll checks

Due to requirements set by WorkforceHUB, all payroll check stubs in a batch are sent to the portal in a single print file. It isn't possible to overwrite an individual payroll check stub within that file, so if one payroll check contains an error, the entire file must be re-sent.

If you reprint a single check from the batch, the file for individual check will overwrite the file for the entire batch of payroll checks.

You can correct a payroll check error in one of two ways, depending on whether or not the check stubs have already been delivered from File Guardian to the employee portals. (There may be a two- or three-day waiting period for delivery to the portals, based on options specified for your firm in File Guardian.)

If payroll check stubs have not yet been delivered to the employee portals

If you have printed the payroll checks, and they have been sent to File Guardian, but not yet delivered to the portals, follow these steps.

  1. Correct the payroll check that has the error.
  2. Reprint the entire batch of payroll checks to recreate the print file.

WorkforceHUB will use the overwritten file in File Guardian to deliver the correct payroll check stubs to the employee portals.

If payroll checks have already been delivered to the employee portals  

If the check stubs have already been delivered to the portals, follow these steps.

  1. Contact WorkforceHUB support and request that they delete the print job. (Accounting CS support can't help with this process.)
  2. Correct the payroll check that has the error.
  3. Reprint the entire batch of payroll checks to recreate the print file.

WorkforceHUB will use the new file in File Guardian to deliver the correct payroll check stubs to the employee portals.

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