WorkforceHUB integration: Printing payroll check stubs to the employee portal

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For live payroll processing only

Printing payroll check stubs to the employee portal

When you print payroll check for clients that are already set up to integrate with WorkforceHUB, the payroll check stubs are automatically pushed to the employees' portals.

Note: Accounting CS won't push check stubs to the portal for payroll checks that were printed before the WorkforceHUB checkbox was marked on the Payroll Information tab of the Setup > Clients screen.

Correcting and reprinting employee payroll checks

Due to requirements set by WorkforceHUB, all payroll check stubs in a batch are sent to the portal in a single print file. It isn't possible to overwrite an individual payroll check stub within that file, so if one payroll check contains an error, the entire file must be re-sent.

If you reprint a single check from the batch, the file for individual check will overwrite the file for the entire batch of payroll checks.

You can correct a payroll check error in one of two ways, depending on whether or not the check stubs have already been delivered from File Guardian to the employee portals. (There may be a two- or three-day waiting period for delivery to the portals, based on options specified for your firm in File Guardian.)

Note: If you go to File, then Reprint Checks to reprint checks, these checks will not be sent to WorkforceHUB. 

If payroll check stubs have not yet been delivered to the employee portal

If you have printed the payroll checks, and they have been sent to File Guardian, but not yet delivered to the portals, follow these steps.

  1. Correct the payroll check that has the error.
  2. Reprint the entire batch of payroll checks to recreate the print file.

WorkforceHUB will use the overwritten file in File Guardian to deliver the correct payroll check stubs to the employee portals.

If payroll checks have already been delivered to the employee portals  

If the check stubs have already been delivered to the portals, follow these steps.

  1. Contact WorkforceHUB support and request that they delete the print job. (Accounting CS support can't help with this process.)
  2. Correct the payroll check that has the error.
  3. Reprint the entire batch of payroll checks to recreate the print file.

WorkforceHUB will use the new file in File Guardian to deliver the correct payroll check stubs to the employee portals.

If an employee or check was missing from the original batch

You can take the following steps to print all the check stubs to WorkforceHUB.

  1. Go to Actions, then Enter Batch Payroll.
  2. Select Reprocess Last Payroll.
  3. Select your payroll schedule, choose an Action, then select OK.
  4. Select Enter Batch to enter the batch.

    Note: You've now deleted the batch and re-entered it as unprinted payroll checks.

  5. Go to Actions, then Enter Transactions.
  6. Enter the check that was missing from the batch.
  7. Make sure the check date and period dates match the checks from the batch you just entered.
  8. Go to File, Print Checks, then the Payroll tab.
  9. Mark the checkbox next to the checks from the original batch and the new check that was entered.
  10. Select Print Selected to print all checks at the same time.

    Note: When the original batch and the new, additional check are printed at the same time, it will create and upload a single file with all the pay stubs to WorkforceHUB.

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