Manage NetClient CS screen

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Change to CS Support service hours

Our Support department is closed on Friday, April 28th for a company event. However, limited Accounting CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline for quarterly payroll tax forms.

Links to our most popular payroll tax processing topics are available in the Alerts and notices section on the right side of most pages.

Use the Manage NetClient CS screen to view the status of information for remote payroll clients and to upload client and employee information to the portal.


  • Only one timesheet can be on the client’s portal at one time. If your client has multiple payroll schedules that use remote time entry, only the most recently uploaded timesheet will be available.
  • If payroll items have been excluded from a payroll schedule, those items are not included on the timesheet in the Enter Time screen, nor will they be included in the checks that are created based on imported timesheet information.
  • Payroll item exclusions marked after a timesheet has been uploaded will not be applied to the timesheet in the Enter Time screen, nor on the checks that are created from that timesheet.

Fields & buttons

Client payroll information grid. The grid contains both client information and the payroll information for individual employees. The client information consists of client ID, name, the check date, pay schedule, any notes to client, and the current upload status.

Click the plus sign to expand the grid to include individual employee information. Employee information consists of the employee ID, name, and the upload status of the information. Click the plus sign next to the Employee ID column to view the location, department, and the upload status for each location and department.

The following is an explanation of the status messages.

Refresh button. Click the refresh button to refresh the client information on the Remote Payroll tab, including the upload status.

Upload button. Click the Upload button to upload all checkmarked information to the portal. The status will display as Pending Upload until the client downloads the information from the portal, at which time the status will display as Downloaded.

Related topics

Remote payroll overview

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