CBS: Finding the system generated automatic backups and copies of exports in the archive directory

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As of June 1, 2017, Thomson Reuters no longer provides support for Client Bookkeeping Solution. On that date we discontinued phone and email support and we no longer provide application updates. For more information, see the following topics.

The Archive Directory can be used to replace damaged or lost backups or exports.

The Client Bookkeeping Solution program makes automatic backups of your company data and it will also make copies of each export file and place these in the Backup and Export folders inside of the Archive folder.

If you have version 2007.1.x or higher installed, the easiest way to access an archived file is by choosing Utilities > Administrator Utilities > Archive Folder Maintenance. Use the Archive Folder Maintenance tab to view the program-generated files in the Archive folder. From this tabbed page, you can copy these files, delete the extraneous files, or send the files via email or the Internet.

CBS Automatic Backups are Created When:

The archived export file can be used to replace damaged or lost export files. You can copy any of these exports to removable media (CD, USB drive, etc.) or attach to an email to be sent to you so that you can retrieve the export into Accountant's Assistant.

Important for CBS ASP and Virtual Office CBS users:

On August 14, 2012, we will delete from our servers all program-generated backups of Client Bookkeeping Solution® (CBS) data that are dated earlier than January 1, 2012. Whether this action will reduce your firm's disk space usage depends on the following factors: your current settings for program-generated data backups, how many of your clients use hosted CBS, and how long your clients have been using hosted CBS.

In CBS version 2007.1.18, which is scheduled to be released on August 14, 2012, we will reduce the number of program-generated data backups that are retained for hosted installations. CBS will maintain the following number of program-generated backups.

In versions 2007.1.18 and higher, you will not be able to modify the number of program-generated backups that are retained by CBS.


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