The option to download CBS connect updates is not available

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As of June 1, 2017, Thomson Reuters no longer provides support for Client Bookkeeping Solution. On that date we discontinued phone and email support and we no longer provide application updates. For more information, see the following topics.

By default, the Accountant's login is the only security classification that has the privilege to download CBS Connect Updates. If the option to download CBS Connect Updates is not available for you or your client, you can perform one of the following steps to correct the issue:

Important! Once the security has been enabled, refer to Downloading and Applying Software Updates Using CBS Connect for more information on how to download and apply CBS Connect updates.

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