License information

Alerts and notices

Important reminder!

Product support for Engagement CS is ending on September 30, 2020. See Engagement CS license expiration 2020 - frequently asked questions for more information.

Licenses for Payroll CS, Trial Balance CS, and Write-Up CS permanently expired on March 1, 2017.

Some processes documented in the Help & How-To Center are no longer applicable, due to the discontinuation of Creative Solutions Accounting.

General information

To view your firm's license information

Choose Help > About CSA. The version numbers for all installed applications are displayed in the licensed products list.

To renew your application licenses

  1. Contact CS Customer Support by calling 800-968-0600 and following the prompts. Or you can renew by logging in to your firm's account on our website at
  2. If your application is installed locally or on a network in your own office, download and install your updated licenses via CS Connect, and then download and apply software updates via CS Connect.

    Note: If you run the application in the Virtual Office CS or Software as a Service (SaaS) environment, both renewed and updated licenses and application updates are applied automatically.

Trial license versions and limitations

If you would like to evaluate other CSA products, you can install trial a license for those products. However, there are limitations on some of the features and functionality. For details on these limitations, see Trial license versions and limitations.

Related topics

CS Professional Suite Accounting Products: Information about expired licenses (PDF)

Viewing the list of clients who are licensed for Client Bookkeeping Solution