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Product support for the Creative Solutions Accounting platform ended on September 30, 2020.

Help & How-To Center content for the Creative Solutions Accounting platform may be outdated and is used at your own risk.

The default communication settings are correct for most connection types. However, users who connect to the servers at our network of secure data centers using a dial-up Internet service provider or a proxy server should review the communication settings. This is a one-time setup procedure.

1. Open CSA and choose File > CS Connect.
2. Click the Communications Setup button (in the lower-left corner of the CS Connect dialog).
3. Use the Communications Setup dialog to manage the various communication settings for your computer so that you can connect to our servers. (Press F1 from that dialog to see information about the fields and options in that dialog.)
4. Test your connection. If any of the tests fail, the connectivity problems must be addressed on your computer, network, or with your Internet service provider (ISP) before CS Connect will function correctly.

See also

Overview of CS Connect

Setting up CS Connect for use with a direct (LAN) connection

Setting up the communication configuration for use with a proxy server

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