Deleting and reinstalling updates

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Important reminder!

Product support for Engagement CS is ending on September 30, 2020. See Engagement CS license expiration 2020 - frequently asked questions for more information.

Licenses for Payroll CS, Trial Balance CS, and Write-Up CS permanently expired on March 1, 2017.

Some processes documented in the Help & How-To Center are no longer applicable, due to the discontinuation of Creative Solutions Accounting.

  1. Close CSA.
  2. Delete everything in the X:\WinCSI\CSA\updates folder.
  3. Start CSA and then start CS Connect.
  4. Verify that the Retrieve available updates checkbox is marked.
  5. Click the Call Now button to download the available software updates.
  6. When prompted, click the Yes button to apply the updates.

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