Troubleshooting during bank reconciliation in Write-Up CS balance

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Important reminder!

Product support for Engagement CS is ending on September 30, 2020. See Engagement CS license expiration 2020 - frequently asked questions for more information.

Licenses for Payroll CS, Trial Balance CS, and Write-Up CS permanently expired on March 1, 2017.

Some processes documented in the Help & How-To Center are no longer applicable, due to the discontinuation of Creative Solutions Accounting.

Tips for successful bank reconciliation

If you have difficulty reconciling . . .

The bank account has not been correctly reconciled if any of the summary amounts from the statement are not marked by an X and if an amount other than zero appears in the Unreconciled Amount field.

To complete the current reconciliation, you may need to add missing items or to correct existing information.

  1. Verify the Statement Summary information
  2. Review the prior Bank Reconciliation Worksheet and the current-period General Ledger Report
  3. Verify the deposits and other credits
  4. Verify the checks and other debits

If amounts are still not reconciled . . .

Additional troubleshooting steps

See also: Bank Reconciliation Troubleshooter

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