Systems library for CS Professional Suite applications

Alerts and notices

Important reminder!

Product support for Engagement CS is ending on September 30, 2020. See Engagement CS license expiration 2020 - frequently asked questions for more information.

Licenses for Payroll CS, Trial Balance CS, and Write-Up CS permanently expired on March 1, 2017.

Some processes documented in the Help & How-To Center are no longer applicable, due to the discontinuation of Creative Solutions Accounting.

Installation Toolkits

Accounting CS Installation Toolkit

FileCabinet CS Installation Toolkit

Fixed Assets CS Installation Toolkit

Practice CS Installation Toolkit

UltraTax CS Installation Toolkit

Workpapers CS Installation Toolkit

Environmental information

Antivirus Guidelines

Citrix Client Overview for VO and SaaS

Firewall Guidelines

Permissions Guidelines

SQL Best Practices

Terminal Server Best Practices

Troubleshooting Connectivity

Unsupported Environments

System files

Accounting CS

FileCabinet CS

Fixed Assets CS

Practice CS

UltraTax CS

Workpapers CS

System requirements

Accounting CS

FileCabinet CS

Fixed Assets CS

Practice CS

UltraTax CS

Workpapers CS

Third-party applications

Adobe and PDF Guidelines

Microsoft Office Guidelines

.NET Framework and Visual C++ Considerations

Printing Troubleshooting Guidelines

Internal notes


To share Help & How-To topics via email using the Support Account ( rather than your personal work email, see Internal: Emailing users from a Thomson Reuters Support account in Outlook.

When assisting a firm with an issue that has been determined to be environmental or otherwise caused by something that is not unique to the application and is thus outside of the boundaries of support, there will come a time where you must push back on the firm. See Overcoming objections during systems troubleshooting, an internal-only topic.