Reversing ACH transactions already transmitted and processed

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Important reminder!

Licenses for Payroll CS, Trial Balance CS, and Write-Up CS (but not Engagement CS) permanently expired on March 1, 2017.

For details, see CSA license expiration 2017 – frequently asked questions.

Some processes documented in the Help & How-To Center are no longer applicable, due to the discontinuation of these CSA modules.

If necessary, you may use the following procedure to reverse direct deposit transactions that have already been transmitted and processed by the Federal Reserve.

  1. From the Maintain Electronic Transaction Files dialog, choose File > Maintain ACH Files.
  2. Double-click the file to be reversed to move it to the right-hand pane and then choose File > Reverse Transactions.

    Note: The Reverse Transactions command is only available when you have a single ACH file selected in the right-hand (selected) pane.

  3. The Reverse Transactions dialog lists the client ID, date, time, and index number for the selected file. Each row of the grid in this dialog displays an entry for each credit record in the file; only the checkbox for each row is editable. Mark the checkbox for the entry that needs to be reversed (or you can press the Select All button to mark all checkboxes). Display fields at the bottom of the dialog list the total number of transactions selected, the total amounts selected, the credit account number, and the credit routing number.
  4. Click the Reverse button to create a new ACH file containing the reversed transaction(s). This file is then available for subsequent transmission.

If you reverse a transaction, you must adjust printed checks and/or employee earnings.

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