Retrieve [Tasks menu]

Alerts and notices
Leave feedback

Contact information (optional):

Leave this blank:

Please tell us how we can make this information more helpful.

Characters left:

Important reminder!

Product support for Engagement CS is ending on September 30, 2020. See Engagement CS license expiration 2020 - frequently asked questions for more information.

Licenses for Payroll CS, Trial Balance CS, and Write-Up CS permanently expired on March 1, 2017.

Some processes documented in the Help & How-To Center are no longer applicable, due to the discontinuation of Creative Solutions Accounting.

Use the Tasks > Retrieve command to retrieve the CBS client's export files into Accountant's Assistant. When retrieving information, Accountant's Assistant looks in the default path specified in the Setup > File Locations dialog.

Be sure the GL and payroll periods are set to the appropriate dates relative to the client data you are about to retrieve.

  • The current GL period should correspond to the earliest month represented in the client's export files. No transactions will be transferred into a GL period prior to the current CSA fiscal year at the time of transfer.
  • Payroll periods are transferred into CSA based on the options selected on the PayCheck tab of the Setup > Miscellaneous Information dialog in Accountant's Assistant - either the current payroll period ending date or the month of the check date.

Choose Tasks > Retrieve, or click the Retrieve button icon on the shortcut bar, to retrieve your client's exported information.

Note: If client data from a previous retrieval still exists in your Accountant's Assistant application, you will see a prompt that allows you to choose whether you want to remove old client data and continue with the procedure or to discontinue the retrieval process.

Share This