Manage E-Verify Status dialog

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Product support for the Creative Solutions Accounting platform ended on September 30, 2020.

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The Manage E-Verify Status dialog enables you to view and manage files for any payroll client's employees for whom you have submitted verification files for the E-Verify (Employee Eligibility Verification) program.

This dialog lists the CSA client ID, employee name, date of hire, E-Verify status, file transmission date, and E-Verify employee case number.

Choose Utilities > E-Verify > Manage E-Verify Status, or choose File > Manage E-Verify Status from the Utilities > E-Verify > Employee Selection dialog.

  • To expand or limit the E-Verify files displayed in the left pane of this dialog, mark or clear one or more of the Focus File Types checkboxes.
  • To update the status list with the latest response files from E-Verify, open CS Connect, mark the Retrieve E-Verify status checkbox, and click the Call Now button.
  • To advance the status for an employee to the next applicable stage in the verification process, highlight the employee name and click the Manage Status button. This opens the E-Verify File Type dialog where you can choose to request additional verification (for example, if you or your client believes some information may have been submitted incorrectly by the employee), select the appropriate close case option, or select the appropriate photo matching option. Your response should then be queued for transmission via CS Connect.

    Note: If the status for an employee is returned as anything other than "Verified," you will need to log in to the E-Verify website to manage the completion of the process for that employee. You can use the link from the E-Verify File Type dialog to open the government's E-Verify login page and then complete the verification processing as required for that employee.

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