AdvanceFlow: Alerts and notices

Alerts and notices

This topic compiles important information related to your software, such as the status of known issues, recently corrected problems, and answers to common questions.

Related topics

Online Product Status

User bulletins

IT checklist for AdvanceFlow

Contacting our Support team

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Reported Date Category Reported Version Status Modified Date Fixed Version Synopsis
12/30/19 Platform All Verified 02/18/20 Investigating When rolling forward binder, unable to right click and change properties more than once.
When rolling forward a binder, if you right click to change roll forward properties, you will not be able to right click again. You can still change the roll forward options one by one.
11/14/19 Platform All Notice 11/14/19 Notice An Error has Occurred in the Script on this Page

After signing into a CS Professional Suite program, an error may show stating:

An error has occurred in the script on this page.

Line: 4

Char: 40662

Error: Unable to get property 'data' of undefined or null reference

Code: 0

Do you want to continue running scripts on this page?

This script error is showing instead of the prompt "Your password is expiring. You have "X" days left before your password expires. Please update your password."

To correct this message, log into the relevant website, either or and log in. You will then be prompted with the password expiring message and can change your password.

Please see Expiring Password Information for more information.







Important! End of support for Windows 7

In January 2020, Microsoft will end support for Windows 7. Because Thomson Reuters cannot support customers using our applications on unsupported operating systems, AdvanceFlow will no longer be supported on Windows 7 as of January 14, 2020. We strongly recommend that you upgrade your workstations to a supported operating system soon. For more information, see End of support for Windows 7 in our Help & How-To Center.

05/28/19 Edit Documents 19.1.1 Verified 05/28/19 TBD Additional ‘Edit Document’ tab opens when editing documents

When editing documents an additional tab opens in Internet Explorer called ‘Edit Document’. The tab is blank. After you save and close the document(s) the additional tab stays open. You must manually close the ‘Edit Document’ tab.