Internal: Talking Points for the sunset of Creative Solutions Accounting (CSA)

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On March 1, 2017, all Creative Solutions Accounting licenses permanently expired. Support for Creative Solutions Accounting ends on June 1, 2017. This includes Write-Up CS, Client Bookkeeping Solution (CBS), Payroll CS, Trial Balance CS, and Financial Analysis CS. Phone and email support will end on this date, and updates will no longer be provided to these applications.

With the 2016.0.2 connect update a pop-up message was added alerting users to the permanent expiration of their CSA products.  For additional internal information regarding the update and pop-up message, see Internal: CSA pop up message after connect update 2016.0.2.  Information about a transition plan from CSA to Accounting CS is available to external users, see Transitioning from CSA to Accounting CS services.  Information about expired or expiring CSA licenses is also available externally, see Information about Creative Solutions Accounting expired licenses.

Transitioning to Accounting CS

Talking points

Accounting products on Virtual Office or Software as a Service (SaaS)

Engagement CS and Trial Balance only firms

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