CUSTOMER SERVICE

Internal: GoSystem Tax RS renewals frequently asked questions

Alerts and notices

Hot topics for Customer Service


Forms
Leave feedback

Internal Employees: Submit feedback

Contact information (optional):

Leave this blank:

Please tell us how we can make this information more helpful.


Characters left:

How should the renewal documents be completed?

Who can sign renewal documents?

Where can completed renewals be sent to?

What is the turnaround time for processing?

How are renewals billed?

What is the GoSystem Tax RS transactional pricing addendum?

Are there any self-service options for renewing?

Who can make changes to renewal documents?

How can updates to contact information be made?

When will GoSystem Tax RS be released?

How do I find how many organizers a firm has printed?

  1. Log in to GoWeb
  2. Click Reports < PreSeason Reports < Report Type by Account (Completed Organizers) < Enter Acct # < Add < check box select all < submit
  3. Compare number on report to GoSystem Tax RS Renewal
  4. To calculate cost of reduced number of Organizers divide total amount of organizers by amount on renewal order form
    • Take this number times the number of organizers the client wants to purchase on their renewal
  5. Edit quote to revise number of organizers on renewal
  6. Firm will be billed for each additional organizer they print that's over the amount on their renewal