CUSTOMER SERVICE

Internal: SaaS Product Information

Alerts and notices

Hot topics for Customer Service


Forms
Leave feedback

Internal Employees: Submit feedback

Contact information (optional):

Leave this blank:

Please tell us how we can make this information more helpful.


Characters left:

Overview

Traditionally, software products were licensed, distributed via CD for local network or desktop installation, and renewed on an annual basis. The Software as a Service (SaaS) licensing model focuses on:

Although SaaS users sign a formal license agreement, the focus of this offering is on the above differences from the traditional license/distribution model. The SaaS model is an online subscription that includes all software products versus a purchase of individual licenses. Capping software costs and spreading out those costs throughout the year is attractive. "Anywhere access" opens doors to working from a remote location, home, or a connected laptop. Simplifying the internal computer requirements of the office and eliminating backup and off-site storage costs are highly beneficial services/solutions.

For a fixed price the access to the entire CS Professional Suite of products is available. Avoiding incidental software costs like PRP/ELF fees, technical support fees, convenience, hosted IT functions, and data security all make SaaS an attractive solution. There are several types of profiles available dependent on which products will be utilized, see Software as a Service Profiles. Information for pricing and any applicable multi-user discounts is available on the CS Professional Suite website, click here to view the external pdf.

Products Not Included

All CS Professional Suite products are included under SaaS except the products list below which can be added at regular prices and maintained with regular renewal fees.

Storage and Archive Storage

Each SaaS profile has a storage allotment and there are applicable fees for exceeding this, see Web Services Storage.

Local CBS Use

Local CBS clients can still be utilized with SasS. An Initial Entity (IE) or Extended Entity (EE) order form would be required and the client would need to download the software locally, see CBS: New Client Orders. In-Office (IO) clients can also be order and the client can be accessed through their SaaS products.

Alternate Preparer Blocks

Software as a Service is a licensing agreement between Thomson Reuters and the company specifically named on the order form.

Related Topics

Handling Basic Web Services Calls

Software a a Service Billing Procedures

Department Responsibilities for Software as a Service