Downloading and applying updates

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Digita FileCabinet checks for updates at a scheduled time, and downloads and installs all updates automatically when Digita FileCabinet Background Services are enabled. However, you can download and apply updates at any time, either by changing the default scheduled time of 3 a.m. eastern time (choose Setup > System Configuration, and then click the Digita FileCabinet + Misc tab) or by following these steps.

Note: If you access Digita FileCabinet through Digita Virtual Office, you do not need to use Digita Connect to download and apply updates.

  1. Verify that all other users have closed Digita FileCabinet, all other Digita Professional Suite applications, and all Microsoft Office applications, and that the computer you use to apply updates is logged in to the network.
  2. Choose File > Digita Connect .
  3. Click the Call Digita Connect option, and then click the Now option.
  4. Mark the Retrieve available updates checkbox.
  5. Click the Call Now button to log in to our secure data centres and download all available application updates.
  6. In the Digita Connect dialog, click the Apply Updates option.
  7. Click the Now option.
  8. Click the Apply Updates button.

Related topics

Troubleshooting connection issues

Troubleshooting update errors

Digita Connect Background Services

Scheduling an unattended call with Digita Connect