Alerts and notices

Scenario

You may see this error when you embed a supported file into Digita FileCabinet.

Cause

The document that you are attempting to embed is possibly corrupt.

Solutions

Create a new document

1. Save the document under a different name.
2. Try to embed the renamed document.
3. If you're still getting the error, copy the contents of the document into a new document and then save it.
4. Embed the new document with the copied contents.

Re-embed a new document

Use these steps if you've already embedded the document in Digita FileCabinet and it worked previously.

1. Choose File > Send To > File.
2. Select the location where you want to save the document (e.g., your workstation's desktop).
3. Browse to the location where you saved the document and open it.
4. If you receive any errors, click past them.
5. Save the file with a different name.
6. Embed the document with the new name into Digita FileCabinet.

Check for invisible content

If you are still getting the error and the embedded document is a Microsoft Office file, it is possible that the file contains invisible content. Sometimes Microsoft Office files that were exported from other applications will have invisible EMF images that Office cannot handle. To remove this invisible content, use the following steps.

1. Open the file in its native application, outside of Digita FileCabinet.
2. Choose File > Check for Issues > Inspect document.
3. Mark the Invisible Content checkbox and then click Inspect.
4. If the results find invisible content, click Remove All for that category.
5. Save the file, and embed it into Digita FileCabinet again.
6. Verify that the document opens and closes without displaying an error message.

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