Confirming browser requirements for GoFileRoom

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To confirm your browser requirements for GoFileRoom follow these steps.

  1. Using Internet Explorer, visit
  2. Click the View browser requirements link. Show screen
    View Browser Requirements
  3. In the Browser Requirements screen, verify that the Enabled column displays "Yes" for all items listed. If the last three files listed do not include "Yes" in the Enabled column, click the file link to install the file. If you install any of these files, you'll need to reboot your workstation.


  • During this process, you may be prompted to install a required Active X component (GFRCheckBrowser.dll). If you see a yellow and white box appear at the bottom of the screen, allow the item to run before proceeding.
  • You may have Adobe Reader installed and still see the application listed as "No" in the Enabled column. In this case, verify in Windows Control Panel > Add/remove programs that Acrobat Reader is installed and proceed.

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