Changing your GoFileRoom password

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  1. Click your name in the upper-right corner of the screen and choose Preferences from the drop-down list.
  2. In the Change Password section, enter your current password in the Old Password field.
  3. Enter a new password in the New Password field.
  4. Enter the new password again in the Verify Password field.
  5. Click Save.


  • Passwords must be between 8 and 255 characters in length.
  • Passwords must contain at least one uppercase letter, one lowercase letter, one number, and one symbol.
  • Passwords cannot match any of your previous ten passwords.
  • Passwords cannot contain a previous password. (For example, if your previous password was password1, password1 will not be accepted but password2 or password10 will be accepted.)
  • If GoFileRoom Administrators change passwords for all users in the Administration > Manage Configurations > Security tab, the following applies.
    • Any password changes made in the Security tab will take effect the next time a password is changed.
    • Users will not have to immediately change their passwords to meet the new requirements. They can keep their current passwords, but the new policy will take effect the next time they have to change the password caused by policy or if the user forgets their password.