GoFileRoom Release User Bulletin, 24 February, 2020

Alerts and notices

Did you know?
  • If you are looking for a specific update, but it doesn't appear in this bulletin, try checking the GoFileRoom Alerts & notices article.
  • You can check the status of your online applications and services (including CS Connect and Virtual Office CS) via our Online Product Status Page.

On January 14, 2020  Microsoft ended support for Windows 7. Because Thomson Reuters cannot support customers using our applications on unsupported operating systems, GoFileRoom is no longer supported on Windows 7. We strongly recommend that you upgrade your workstations to a supported operating system. For more information, see End of support for Windows 7.

Home page - opening and editing documents

You can now open and edit a Microsoft Word or Microsoft Excel document from the Home page without receiving an GoFileRoom is undefined error.

Related articles

Prior release user bulletins

Support Contact Information page on our website

Finding answers to your GoFileRoom questions

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