GoFileRoom Release User Bulletin, 27 April, 2020

Alerts and notices

Did you know?
  • If you are looking for a specific update, but it doesn't appear in this bulletin, try checking the GoFileRoom Alerts & notices article.
  • You can check the status of your online applications and services (including CS Connect and Virtual Office CS) via our Online Product Status Page.

On January 14, 2020  Microsoft ended support for Windows 7. Because Thomson Reuters cannot support customers using our applications on unsupported operating systems, GoFileRoom is no longer supported on Windows 7. We strongly recommend that you upgrade your workstations to a supported operating system. For more information, see End of support for Windows 7.

GoFileRoom Client Add-in

We have addressed an issue that prevented some users from logging into GoFileRoom via the GoFileRoom Control Panel, after installing the latest GoFileRoom Client Add-in. This fix requires that you install the most recent Client Add-in that is available with this release.

Related articles

Prior release user bulletins

Maintenance schedule

Support Contact Information page on our website

Finding answers to your GoFileRoom questions

GoFileRoom Ideas Community

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