GoFileRoom Release User Bulletin, 4 September 2020

Alerts and notices

Did you know?
  • If you are looking for a specific update, but it doesn't appear in this bulletin, try checking the GoFileRoom Alerts & notices article.
  • You can check the status of your online applications and services (such as CS Connect and Virtual Office CS) via our Online Product Status Page.

Document preview

  • Previewing and downloading documents when using GoFileRoom in Internet Explorer are now working as expected.
  • Based on feedback we heard from you, we've reverted the GoFileRoom Preview functionality and experience as it was previously.

Note: While the most commonly used file types (such as Microsoft Word, Microsoft Excel, PDF, Caseview, QuickBooks, and others) will preview, less commonly used file types will not. You can open these files in edit mode, or download them instead.

Related articles

Prior release user bulletins

Support Contact Information page on our website

Finding answers to your GoFileRoom questions

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