Recommended registry changes for TLS 1.2

Alerts and notices

GoFileRoom is updated to use TLS 1.2. See User Bulletin 8571 for more detailed information on this change.

The Transport Layer Security (TLS) and Secure Sockets Layer (SSL) are protocols that provide for secure communications. Active Directory Federation Services uses these protocols for communications. Today several versions of these protocols exist.

Schannel is a Security Support Provider (SSP) that implements the SSL, TLS and DTLS Internet standard authentication protocols. The Security Support Provider Interface (SSPI) is an API used by Windows systems to perform security-related functions including authentication.

Systems that interact with GoFileRoom without the Client Add-In, including machines with only Upload Document Service installed, will require registry changes to accommodate TLS 1.2 security. Systems that the Client Add-In has been installed on with non-administrator permissions may also require these registry changes.

Thomson Reuters recommends having a qualified technician make registry changes as problems with the registry can cause serious problems with the operating system. It is also recommended that you back up the registry before making changes to it.

Steps to update registry

  1. Click the Windows Start button and choose Run.
  2. Enter Regedit in the Open field and click OK.

    Note: If prompted by User Account Control to allow this program to make changes, click Yes.

  3. In the left pane, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319
  4. If the SchUseStrongCrypto key is not listed in the right pane, right-click in the right pane and choose New > DWORD (32-bit) Value.
  5. Replace the highlighted New Value #1 in the Name column with SchUseStrongCrypto.

    Note: If you press ENTER or click elsewhere before you replaced the New Value #1 text, right-click the item, choose Rename, and enter the new name.

  6. Double-click the SchUseStrongCrypto item that you just added, and enter 1 in the Value data field.
  7. In the left pane, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319 and repeat steps 4, 5, and 6.

For more information on Windows registry items, see Windows registry information for advanced usersExternal link. (What's this?)

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