Enabling multi-factor authentication for your CS Professional Suite login credentials

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Multi-factor authentication is an additional layer of security that helps protect your firm's confidential data. More details about multi-factor authentication.

Many of your online accounts or software applications are currently protected by a login and password. That password is the single factor in the authentication process — the way that those applications or services confirm your identity. Unfortunately, passwords are easily stolen or hacked, which means that the accounts and data behind those passwords are at risk.

Multi-factor authentication adds at least one more layer of identity verification to that process so your protection against hacking and fraud attempts is stronger and more secure than a simple password. That additional factor can take many forms, such as a physical ID card, a digital confirmation code, or even your fingerprint. You're using multi-factor authentication every time you pay a transaction using a debit card or when you withdraw cash from an ATM: your PIN is one factor and the card itself is another. 

A separate mobile device is required use multi-factor authentication (MFA) with your Thomson Reuters ID. For details, see System and device requirements for multi-factor authentication.

Your Thomson Reuters ID is the combination of email address and password you use to access our website.

  • A Thomson Reuters ID is required for any person who will access CS Professional Suite applications unless your firm holds licenses for NetClient CS or NetStaff CS.
  • If you are licensed for NetClient CS or NetStaff CS, you only need a Thomson Reuters ID to log in to our website. You’ll use your NetStaff CS account to log in to your applications.
  • For details, see Logging in to CS Professional Suite applications

To enable multi-factor authentication for your Thomson Reuters ID, complete the following steps.

  1. On the mobile device you wish to use to authenticate your log in attempts, install the Thomson Reuters Authenticator mobile app or another third-party authenticator app. (Note that if you use a third-party authenticator app, you will not receive push notifications to your mobile device to approve your login requests and must manually enter a generated code instead.) 
  2. Visit the My Account page on our website and log in to your Thomson Reuters ID.
  3. Click the My Profile link.
  4. In the My Profile screen, click the Multi-Factor Authentication tab, and then click the Add Multi-Factor Authentication button.
  5. Enter the password associated with your Thomson Reuters ID in the Password field and click the Confirm Password button to launch the setup wizard.
  6. Follow the prompts in the setup wizard to pair your mobile app with your Thomson Reuters ID login credentials. As part of the setup wizard, you'll choose an MFA method - either the Thomson Reuters Authenticator app (recommended) or a third-party app such as Google Authenticator. The third-party option is intended for those firms who are already using another company's MFA app. 

    Note: When pairing your account with the Thomson Reuters Authenticator mobile app, you will scan a QR code generated in the setup wizard. The QR code appears on your computer screen as your work through the steps in the setup wizard. When prompted, open Thomson Reuters Authenticator on your mobile device and tap Settings > Add Account to scan the QR code.

These steps apply to your Thomson Reuters ID login credentials. To enable multi-factor authentication for your NetStaff CS account, see  Setting up multi-factor authentication for your NetStaff CS login

After pairing the Authenticator mobile app with your Thomson Reuters ID, you’ll use the mobile app to approve sign in requests wherever you use your Thomson Reuters ID. For details about accessing your CS Professional Suite applications, see Logging in to CS Professional Suite applications.

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