Enabling multi-factor authentication for your CS Professional Suite login credentials

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Multi-factor authentication is an additional layer of security that helps protect your firm's confidential data. More details about multi-factor authentication.

Many of your online accounts or software applications are currently protected by a login and password. That password is the single factor in the authentication process — the way that those applications or services confirm your identity. Unfortunately, passwords are easily stolen or hacked, which means that the accounts and data behind those passwords are at risk.

Multi-factor authentication adds at least one more layer of identity verification to that process so your protection against hacking and fraud attempts is stronger and more secure than a simple password. That additional factor can take many forms, such as a physical ID card, a digital confirmation code, or even your fingerprint. You're using multi-factor authentication every time you pay a transaction using a debit card or when you withdraw cash from an ATM: your PIN is one factor and the card itself is another. 

To enable multi-factor authentication for your CS Professional Suite login credentials, complete the following steps. Note that you will need a mobile device with the Thomson Reuters Authenticator mobile app installed.

Note: These steps apply to CS Professional Suite applications. For information on enabling multi-factor authentication in NetFirm CS or Virtual Office CS see Managing multi-factor authentication for your login

  1. Visit the My Account page on our website and log in to your CS Web account.
  2. Click the My Profile link.
  3. In the My Profile screen, click the Multi-Factor Authentication tab, and then click the Add Multi-Factor Authentication button.
  4. Enter the password associated with your CS Web account in the Password field and click the Confirm Password button to launch the setup wizard.
  5. Follow the prompts in the setup wizard to install the Thomson Reuters Authenticator mobile app (if you haven’t already done so), and then scan the QR code to pair your mobile app with your CS Professional Suite login credentials.

After pairing the Authenticator mobile app with your CS Professional Suite account, you’ll use the mobile app to verify each login to a CS Professional Suite application

Related topics

Multi-factor authentication overview

CS Professional Suite security overview

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