Creating and managing login information for the CS website

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Some areas of our website require you to sign in using your Thomson Reuters ID. These accounts are created by the firm administrator, and require a valid email address you can access not already in use for a different firm using CS Professional Suite applications.

Notes:

  • A Thomson Reuters ID is required for any person who will access CS Professional Suite applications unless your firm holds licenses for NetClient CS or NetStaff CS. Each staff is required to have least Software Only permissions to access your applications.
  • If you are licensed for NetClient CS or NetStaff CS, you only need a Thomson Reuters ID to log in to our website. You’ll use your NetStaff CS account to log in to your applications.
  • For more information, see Logging in to CS Professional Suite applications.

If the Licensee login does not have Admin permissions, contact the Customer Service CF so that Admin permissions can be granted.

Creating and registering new accounts

The designated licensee for your firm will have admin permissions by default when he or she creates their account. For more information, see New Thomson Reuters ID creation for Licensees.

Creating a new Thomson Reuters ID for staff

As the CS Web administrator, complete the following steps to create a Thomson Reuters ID for your staff.

  1. Visit the  My Account page on our website and log in to your Thomson Reuters ID.
  2. In the My Firm section, click the Manage Accounts link to open the Manage Accounts page. Show me.
  3. Click the Add Contact button. Show me.
    Add Contacts
  4. Enter the staff's contact information and select the account permission level.
  5. Click Save and return to List to complete the account creation.  Show me.
    Save and return to list

Notes:

  • A registration email is automatically sent to the staff with instructions to register their account.
  • In the Manage Accounts screen, you can see which of your staff have a Thomson Reuters ID.
  • If no staff have Admin permissions, the licensee needs to create his or her Thomson Reuters ID first, using the steps above.

Registering a new Thomson Reuters ID

After your CS Web administrator creates your account, you’ll receive a registration email with instructions to register your new account. To do so, complete the following steps:

  1. In your registration email, click the Register button. Show me.

    To ensure uninterrupted delivery, please add subscriptions@cs.thomson.com to your address book.

  2. Verify that your information is correct.
  3. Enter the password you'd like to use for your account.
  4. Click Register Me to complete your account registration. Show me.
  5. On the confirmation screen, click the cs.thomsonreuters.com link and log in to your Thomson Reuters ID. Show me.
    Success

Note: If you did not receive the registration email your  CS Web Administrator can resend the message. As the CS Web administrator, complete these steps.

  • Log into the My Account page on cs.tr.com.
  • In the My Firm section, click the Manage Accounts link.
  • Select the staff for whom you need to resend the registration email, and then click Invite Selected.

Managing existing Thomson Reuters IDs

Reviewing and updating permissions 

As the CS Web administrator, complete the following steps to access a list of staff with Thomson Reuters IDs and update their permission settings.

  1. Visit the My Account page on our website and log in to your Thomson Reuters ID.
  2. In the My Firm section, click the Manage Accounts link.
  3. Review the list of staff members and their permission settings.
  4. Click the Modify button to update that staff’s information.
  5. In the Permissions section, select the new permission level for the staff account. Note that staff who need to access CS Professional Suite applications must have Software Only or higher permission.
  6. Click Save & Return to List.

Notes:

  • If the Position field says, “Not Specified,” you must update it with a selection so that you can assign a permission level.
  • After you save your changes, an email is sent to the staff alerting them that changes were made to their account.
  • If you have a registered Thomson Reuters ID and cannot access your CS Professional Suite applications, your Thomson Reuters ID may need software permissions. Your CS Web administrator can change this setting for you. For additional assistance, see Troubleshooting application or website login errors for CS Professional Suite.

See also: Changing your Thomson Reuters ID profile information.

Deleting existing accounts

In situations where a staff member should no longer have access to our website or your CS Professional Suite applications, you should delete their Thomson Reuters ID. To do so, complete the following steps:

  1. Visit the  My Account page on our website and log in to your Thomson Reuters ID.
  2. In the My Firm section, click the  Manage Accounts link.
  3. Mark the checkbox for the staff who you want to delete, and then click Delete Selected.  Show me.
    Delete Selected

Note: CPE certificates associated with the staff account will not be available after you delete the account.

Manage Roles

As the CS Web administrator, complete the following steps to change the Shipping, Mailing, or Billing contacts for your firm.

  1. Visit the My Account page on our website and log in to your Thomson Reuters ID.
  2. In the My Firm section, click the Manage Roles link.
  3. Select a staff from the list for each of the Shipping, Billing, and Mailing contacts. Show me.
    Manage roles page

Related articles

CS Professional Suite application security overview

Logging in to CS Professional Suite applications

Resetting or updating the password associated with your Thomson Reuters ID

Troubleshooting application or website login errors for CS Professional Suite

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