Password management for your CS Professional Suite application logins

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As part of our enhanced security measures, access to your CS Professional Suite applications requires login credentials. Your product licensing will determine the login credentials that you will use. For details, see Logging in to CS Professional Suite applications. The password that you use as part of these credentials must meet strength requirements as defined by the IRS and expire after no more than 90 days. 

Desktop only: CS Professional Suite applications

Desktop or network installations of CS Professional Suite applications will utilize your CS Web account login credentials to access your CS Professional Suite applications. The password for this account will expire after 90 days, and must be reset. If you are not connected to the Internet when your password expires, you will be prompted to change it once you reconnect. 

When your password is within three days of expiration you will receive a notification within your CS Professional Suite application, alerting you to the number of days left before your current password expires. You can elect to change it right away, by clicking the the Change My Password button. You can also update your CS Web account password on our website. For assistance, see Resetting a CS Web account password. Show me.

Desktop password expiration reminder

NetFirm CS, Virtual Office CS, or Software as a Service (SaaS)

If you utilize a NetStaff CS account to access your CS Professional Suite applications - whether you do so via Virtual Office CS / Software as a Service or via installation on a PC or network - the password for this account will expire after 90 days, and must be reset. If you are not connected to the Internet when your password expires, you will be prompted to change it once you reconnect. 

When your password is within three days of expiration you will receive a banner notification on you NetStaff CS home dashboard alerting you to the number of days left before your current password expires. You can elect to change it by clicking the update your password link in the alert message. Show me.

Netfirm password expiration reminder

We recommend resetting your password from your NetStaff CS home dashboard. For assistance, see Handling forgotten passwords for NetStaff CS.

Password strength and expirations requirements apply to your clients that utilize NetClient CS as well. To help communicate this to your clients, we have created a message template for you. For details, see NetClient CS: Communicating stronger portal security requirements to your customers.

Related topics

Creating and managing CS Web accounts

CS Professional Suite application security overview

Adding staff CS portals (NetStaff CS)

Modifying a user's login, password, name, or email address (NetStaff CS)

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