System and device requirements for the Thomson Reuters Authenticator app

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Thomson Reuters applications provide multi-factor authentication through the Thomson Reuters Authenticator mobile app. To enable multi-factor authentication (MFA) for your login credentials, a mobile device- such as a smart phone, iPad, or tablet - with the Authenticator app installed is required.

Effective May 3, 2018 the 2017 version of UltraTax CS requires multi-factor authentication (MFA) to access the electronic filing transmission feature in CS Connect. You must enable MFA for the account you use to sign in to UltraTax CS with and have access to a device that meets the following requirements to transmit electronic files. 

Thomson Reuters Authenticator mobile app system and device requirements

Examples of devices that meet the requirements listed above include the Samsung Galaxy Tab E Lite, RCA Android Tablet, iPhone and Amazon Fire tablet.

Important Note: Push notifications are not supported for the Authenticator app on Amazon devices at this time. To approve sign-in requests, first log in to your CS Professional Suite application. When directed to approve the sign in attempt in your application, open the Authenticator app and tap Generate Code. If an approve prompt does not appear in the Authenticator app, you can enter the six-digit code displayed on the device in the Enter code field during the sign in process on your computer.

When you enable MFA for your login credentials...

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