Managing multi-factor authentication requirements for all staff

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If you have a CS Web account with administrator permissions, you can require that all staff members at your firm use multi-factor authentication when signing in to their CS Professional Suite applications. To enable this requirement, complete the following steps.

Once you enable this setting, your staff must verify their application sign-in attempts using the Thomson Reuters Authenticator mobile app. To avoid interruptions, ensure that each staff member has a smartphone or similar mobile device with the Thomson Reuters Authenticator installed before you require multi-factor authentication for your whole firm.

  1. Visit the My Account page on our website and log in to your CS Web administrator account.
  2. Click the Multi-factor Authentication link under the My Firm heading.
  3. On the Multi-factor Authentication Settings page, mark the Require Multi-factor Authentication for all staff at the firm checkbox.
  4. Click the Save button.

Once enabled, you can remove the requirement that all staff members at your firm use multi-factor authentication when signing in to their CS Professional Suite applications by unmarking the Require Multi-factor Authentication for all staff at the firm checkbox.

Staff that no longer wish to use multi-factor authentication with their account may now disconnect their paired mobile device.

Note: These steps apply to CS Professional Suite applications. For information on making multi-factor authentication optional in NetFirm CS or Virtual Office CS, see Setting up multi-factor authentication for staff.

Related topics

Multi-factor authentication overview

CS Professional Suite security overview

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