Disabling multi-factor authentication for your login

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If your firm has made multi-factor authentication optional (rather than required), you can disable it for your own login.

Note: If you have an active temporary code in place for your account, disconnecting your paired mobile device does not automatically disable multi-factor authentication. You will continue to use the temporary code until it expires. For details, see Generating a numerical code for temporary login.

  1. Navigate to the NetFirm CS login screen and enter your login credentials.
  2. Click your name near the upper-right corner of the screen and choose Manage Multi-factor Authentication.
  3. Click Disable to disable multi-factor authentication.

    Note: If your firm requires multi-factor authentication, the Disable option will not be available.

  4. Click Enter.

Related topics

Multi-factor authentication overview

How to use the Thomson Reuters Authenticator app

Setting up multi-factor authentication for your NetStaff CS login

Changing your password

Changing your login, name, or email address

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