Password guidelines and tips

Alerts and notices

We strongly recommend that NetFirm CS administrators change their passwords frequently to protect client data.

Passwords must contain at least eight characters, and must include at least one uppercase character, one lowercase character, one numeric character, and one special character (such as @, #, or $). All passwords expire after 90 days.

Passwords cannot contain spaces.

To create more secure passwords, increase the number of characters and use additional characters from all three types of acceptable characters (listed below).

Acceptable characters

Use passwords like this

Do NOT use passwords like this

Other important information

Note: If anyone makes ten consecutive attempts to log in to a portal using an incorrect password, we will disable the login. We will also send an email message to the email address that is assigned to the portal login; the email message notifies the user of the unsuccessful login attempts, and provides a link to enable the login. We will enable the login after 30 minutes or when the user clicks the link in the email message.

Related topics

Establishing password requirements

Requiring users to create stronger passwords