Configuring a send only POP3 account in Microsoft Outlook in Virtual Office/SaaS

Alerts and notices
Leave feedback

Internal Employees: Submit feedback

Contact information (optional):

Leave this blank:

Please tell us how we can make this information more helpful.


Characters left:

If you don't have a Microsoft Exchange account on Virtual Office/SaaS and do not wish to use Outlook on Virtual Office/SaaS to receive emails, you can configure a POP3 account as a send only account. This will allow you to send emails out of Virtual Office/SaaS applications without receiving emails in Outlook on Virtual Office/SaaS.

This procedure will only work for POP3 accounts.

To setup this send only account, follow the steps below.

  1. Configure a POP3 account. See Configuring Outlook 2016 to receive POP3 email in the Virtual Office CS or SaaS environment
  2. Once the account is setup, click on the Send / Receive and choose Send/Receive Groups > Define Send/Receive Groups (Ctrl+Alt+S).
  3. With the Send/Receive Groups dialog open, select All Accounts and click Edit
  4. In the Send/Receive Settings - All Accounts dialog, select the account from the left list and unmark the Receive mail items checkbox in the Account Options section.

    Note: If this checkbox is grayed out, mark the Include the selected account in this group checkbox at the top of this dialog.

  5. Click OK and then click Close.

Internal notes


This procedure should be used before creating a dummy account! If the user absolutely cannot configure a POP3 account, refer to Internal: Setting up a dummy email account in Outlook on VO.

Share This