Yes. Simply contact a Support Representative.

Yes. See NetStaff CS groups for details.

The Enable button for ActiveSync is available only after you enable Microsoft Exchange for the user and after a Thomson Reuters Virtual Office CS or SaaS administrator completes the necessary account setup, which takes 3 – 5 business days.

See Devices that can sync Microsoft Outlook data via Exchange in Virtual Office CS or SaaS.

See Enabling ActiveSync with Virtual Office CS or SaaS Outlook.

See Resending the ActiveSync activation email message.

All titles that you firm has licensed are installed in Virtual Office CS or SaaS. NetStaff CS users can view the list of titles to which they have access by opening Checkpoint Tools and choosing Tools > VO Options > Set/Update Account Information.

Your firm’s Checkpoint administrator has primary control over the titles staff members can access. Talk to your firm’s Checkpoint administrator about giving NetStaff CS users access to additional titles.

You can view a list of the Checkpoint Tools products that your firm has licensed at checkpoint.riag.com. (You’ll need to enter your personal Checkpoint login and password.)

Checkpoint will notify your firm about program updates if your firm’s Checkpoint administrator is set up to receive email notifications when product updates are released. Program updates are not installed in the Virtual Office CS environment immediately; the email notification from Checkpoint includes the date on which the update will be available in Virtual Office CS.

To receive these notifications, the Checkpoint administrator must have the Tools products assigned to his or her Checkpoint user ID in the Checkpoint User Administration System.

Checkpoint will notify your firm about program updates if your firm’s Checkpoint administrator is set up to receive email notifications when product updates are released. Program updates are not installed in the Virtual Office CS environment immediately; the email notification from Checkpoint includes the date on which the update will be available in Virtual Office CS.

To receive these notifications, the Checkpoint administrator must have the PPC’s SMART Practice Aids products assigned to his or her Checkpoint user ID in the Checkpoint User Administration System.