By default, NetFirm CS sends notification messages to NetClient CS and NetStaff CS users when certain events occur; for example, NetFirm CS sends a notification message when the login for a portal has changed.

NetFirm CS administrators can determine the method by which users will receive each type of notification message.

1. In the Admin tab of the navigation pane, click the Templates link in the Utilities section.

   Note: If you don’t see this link, you don’t have access to this area.

2. The templates are sorted by category in the Notification > Templates list. Click a category to view a list of notification messages.
3. Click the title of a notification template to view the template on the right.
4. In the Delivery Method section, mark the checkbox for each delivery method by which you want users to receive notification messages that are sent by NetFirm CS.

   Checkbox	Details
   Email	NetFirm CS sends the notification via email to the email address that is in the Email Address field of the NetClient CS Users screen or the NetStaff CS Users screen.
   Direct Message	NetFirm CS adds the notification to the user’s Messages menu and adds an alert to the Messages menu .
   Create a task widget when message is delivered	In addition to adding the notification to the Messages menu, NetFirm CS adds the notification to the Tasks widget in the user’s Home Dashboard. The notification will remain in the widget until the user clicks it. Note: This checkbox is available only when the Direct Message checkbox is marked.
   Mobile application push notification	Users who have downloaded the NetClient CS mobile app to their mobile devices will receive push notifications through the app.

5. Click Enter.

Related topics

• Notification messages that are sent by NetFirm CS
• Removing notification messages from users’ Tasks widgets

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