If you experience a connection problem because your internet service provider (ISP) uses a firewall or proxy, you can use an alternate port to access applications through Virtual Client Office.
Click the Applications link in the navigation pane.
Note: If you don’t see this link, you don’t have access to applications through Virtual Client Office.
- In the Setup menu near the upper-right corner of the screen, mark the Use Alternate Port checkbox. Show me.
Note: When you use an alternate port to access Virtual Client Office applications, you need to open port TCP 1494. Port TCP 80 is used by default.
Related topic: Overview of the Virtual Client Office environment