Finding answers to your questions about NetStaff CS

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Our Help & How-To Center offers quick access to the information you need while using NetStaff CS. From this one location, you can find details on new features, procedures for completing tasks, tips for increasing productivity or troubleshooting issues, alerts about timely issues, and more.

Accessing the Help & How-To Center

From within NetStaff CS, access the Help & How-To Center by clicking the Help Help button button and then selecting a topic from the menu that appears.

Searching for information

The most efficient way to find answers to your questions is to take advantage of the robust search engine upon which the Help & How-To Center is built: the Google search engine. When searching for information in the Help & How-To Center, you can use the same strategies you use when you use Google to search for general information on the internet.

Search fields for searching the Help & How-To Center are accessible from two locations.

Simply enter a search term or phrase and press ENTER to see a list of related topics that apply to NetStaff CS.

Sample searches

To see how easy it is to find information in the Help & How-To Center, try these sample searches, which feature common questions for NetStaff CS and tips on narrowing your search if you’re getting too many results.

  1. First, let’s look for information on installing Citrix. From within NetStaff CS, click the Help button and enter install Citrix in the search field at the top of the menu and press ENTER.
  2. In the search results page that opens, the topics are listed in order of relevance. Click the Downloading the Citrix online plug-in link to open that topic.

    Note: Depending on your browser, the search results page might open in a separate browser window or it might open in a tab within the current browser window.

  3. Now, let’s look for information on setting up an iPad to run applications in the Virtual Office CS or SaaS environment. From within the open topic, enter set up iPad in the search field near the top of the topic and press ENTER.
  4. In the search results page, click the Setting up an iPad to run applications in the Virtual Office CS or SaaS environment link to open that topic.
  5. Now, let’s explore how to narrow a search. From within the open topic, enter File Exchange in the search field and press ENTER.
  6. In the search results page that opens, note the large number of topics retrieved. Rather than scroll through the list, enter upload after File Exchange in the search field and press ENTER. The search results page now lists only those topics that apply to both of the search strings you entered.
  7. Click the Search Tips link next to the search field to open Google’s "Search Tips" document, which provides additional strategies for effective searching.
  8. Click your browser’s Back button to return to the search results page.

Additional features for finding information

If you’re struggling to find what you’re looking for through a standard search, the Help & How-To Center includes the following features that might help.

Related topics

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