Disabling advanced printing features for applications running in Virtual Office CS, Software as a Service, or Virtual Client Office

Alerts and notices
Leave feedback

Internal Employees: Submit feedback

Contact information (optional):

Leave this blank:

Please tell us how we can make this information more helpful.


Characters left:

When printing from applications that are running in the Virtual Office CS, SaaS, or Virtual Client Office environment, documents may not print correctly. In many cases, disabling advanced printing features resolves this.

If print jobs are not printing correctly or not printing at all, check the following:

You can disable advanced printing features for any printer that is listed. 

  1. Close all applications that are running in the Virtual Office CS, SaaS, or Virtual Client Office environment.
  2. This step varies depending on your operating system.
    • Windows 10 or 8: Run a search, enter devices and printers, and click Devices and Printers.
    • Windows 7: From the Start menu, choose Devices and Printers.
  3. Right-click the desired printer and choose Printer properties.
  4. Click the Advanced tab.
  5. Unmark the Enable advanced printing features checkbox.
  6. Click OK.
  7. Re-open the application and try to print.

Share This