Implementing multi-factor authentication for your NetStaff account

Alerts and notices

Use the following steps to implement multi-factor authentication for your NetStaff account. If you are licensed for Thomson Reuters ID, see Implementing multi-factor authentication for your Thomson Reuters ID.

  1. On your supported device, install the Thomson Reuters Authenticator app. The QR code will be available to scan during step 2.
  2. Set up multi-factor authentication for your NetStaff CS login to enable multi-factor authentication for your NetStaff account and pair your mobile device. 

    Note: If you are a firm administrator and want to make multi-factor authentication a requirement for all staff, see Setting up multi-factor authentication for staff.

  3. Open your CS Professional Suite applications and you will receive a prompt to verify your identity (via a single question) on your mobile device.

Notes

  • By default, multi-factor authentication is an optional feature that individual users can opt into by enabling it for their own accounts. If desired, firm administrators can enable a setting that requires all staff members to log in with multi-factor authentication. For more information on requiring multi-factor authentication firm wide, see Setting up multi-factor authentication for all staff.
  • If you or a staff member does not have their paired mobile device available, A Firm Administrator can generate a temporary code for that staff member to log into the CS Professional applications. For details, see Mobile device inaccessible: Generating a temporary login code.
  • If you or a staff member get a new mobile device, you can disconnect your old device and pair the new device. For details, see Disabling multi-factor authentication for your login.

Video: Multi-Factor Authentication for the CS Professional Suite (NetStaff CS accounts)

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