Configuring Microsoft Exchange in Virtual Office CS or SaaS

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If you use Microsoft Exchange through Virtual Office CS or SaaS, you must change the MX records for your domain to be as follows.

a. MailCSI1.westgroup.com (Priority 10)

b. MailCSI2.westgroup.com (Priority 10)

If your Exchange account is set up and the Outlook Setup Wizard appears when you open Outlook, complete the following steps.

  1. In the Microsoft Outlook Startup dialog, click Next.
  2. In the Account Configuration dialog, click the Yes option and then click Next.
  3. In the Add New Email Account dialog, click Next.
  4. If you receive a security alert, click Yes.
  5. Click Finish.

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Internal only

You may see firms with an MX record for mailcsi3.westgroup.com. This is a legacy MX record and should be switched to either mailcsi 1 or 2.