Planner CS
Scenario
You may see the following error message when exporting client data from UltraTax CS to Planner CS.
Error message
Operation is not valid because it results in a reentrant call to the SetCurrentCellAddressCore function
Cause
You may see this error message if:
- UltraTax CS and/or Planner CS updates are available to install.
- Planner CS has damaged program or system files.
- Antivirus software or Windows permissions are causing environmental interference.
Solutions
Complete these solutions in the following order.
Update software
Download and apply software updates for Planner CS and UltraTax CS.
Reboot
Reboot your computer. If the error occurs on multiple workstations, reboot the server.
Review antivirus and permissions
Your firm's IT professional should create antivirus exceptions and apply the proper permissions.
Reinstall Planner CS
Follow the procedure in Reinstalling Planner CS.
Update plan list
Choose Tools > Update Plan List. Depending on the number of plans you have, this may take some time.
Was this article helpful?
Thank you for the feedback!
|
Get the most out of your Thomson Reuters Tax & Accounting products. Our continued learning packages will teach you how to better use the tools you already own, while earning CPE credit. Learn more. |
|
|
|
Chat - Best option for simple questions Call us at +1 800 968 0600. You might like to see our hours and menu options before calling |