Getting help

Alerts and notices

There are several ways to get help on using your CS Professional Suite application.

The most comprehensive resource for information on using the application. Includes details on new features, procedures for various tasks, answers to frequently asked questions, tips for increasing productivity and troubleshooting issues, alerts about timely issues, show-me videos, guides in Portable Document Format (PDF), and more. See Finding answers in the Help & How-To Center.

In addition to providing quick access to the Help & How-To Center, the Help menu includes an "Additional Resources" submenu from which you can access the following resources.

Provides links to recently used plans, data locations, and important information regarding the status of the application. You can view the Home Page at any time by clicking the Home Page Home Page button button in the toolbar.

If you can't find the information you're looking for, you can contact our Support team for assistance.

We offer training courses and consulting services for Planner CS and other applications.

Our website provides information about our products and access to additional resources that can help you make the most of your software investment. These resources include:

  • The Tax & Accounting Community (formerly ARNE), an informal online forum where users of CS Professional Suite software can exchange ideas with other users from across the country.
  • Details on training classes and other services.
  • Blogs and articles on various topics of interest to professional accountants.
  • The Your Accounts section, in which you can sign up for email subscriptions for relevant applications, track orders, and more.