Resolving communication issues with InterceptEFT

Alerts and notices

Check out the trending topics below or search for an answer.

Getting started
Contact us
Leave feedback

Internal Employees: Submit feedback using the new SharePoint request form

Please rate this topic.

Excellent    Good    Average    Poor

Did you find the information you need?

Yes    No

Name (optional):

Leave this blank:

Please tell us how we can make this topic more helpful.


Characters left:

If you are using InterceptEFT to process a credit card transaction and experience a communication error, you will not receive a response from InterceptEFT. If this occurs, you will need to call InterceptEFT at 866.431.9925 or log in to the InterceptEFT website to check the status of the transaction. After you verify the status, use the Resolve Communication Issue dialog to choose the appropriate resolution for the issue.

Disclaimer: InterceptEFT is an unaffiliated third party that some of our customers have engaged to provide direct deposit, tax payments, ACH processing, or credit card merchant services.

To access the Resolve Communication Issue dialog, right-click the transaction in the Receipt & Adjustment Entry screen and choose Resolve Communications Issue from the context menu. Then choose the appropriate resolution from the following list of options.

Share This