Practice CS: ACH and credit card help

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If you have a Kotapay (formerly InterceptEFT) account, you can process ACH and credit card transactions in Practice CS. Use the links below to browse information about setting up, using, and troubleshooting ACH and credit card payments in Practice CS.

Overview articles

We recommend starting here. These articles will explain the concepts and take you through all the basic parts of the processes. 

Using Kotapay

Credit card and ACH processing in Practice CS

Practice CS and NetClient CS bill pay

Processing

Once you're set up, these articles can help you process payments.

Entering payments

Entering credit card and ACH payments

Adding ACH or credit card information to clients

Undo payments

Reversing a credit card or ACH payment

CS Payment account

CS Payment FAQs

Resetting a CS Payment password

NetClient CS Bill Pay

Practice CS and NetClient CS bill pay walkthrough

Deleting a Bill Pay invoice from NetClient CS

How to mark a NetClient CS invoice as paid

Partial payment of NetClient invoice

Receipts and confirmation

Checking credit card payment status and confirmation number of a transaction

Printing a credit card payment receipt

Troubleshooting

If you have any trouble during the ACH or credit card processing, these articles might help.

Troubleshooting credit card and ach payment transactions

Resolving communication issues with Kotapay

Invalid username or password when logging into CS Payment

Errors

An unknown exception occurred

Session expired

GUID already in use

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