Organizer email greeting appears incorrectly formatted in recipient's message

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Change to CS Support service hours

Our Support department is closed on [[date]]. However, limited UltraTax CS phone support is available on that date from 9 AM - 5 PM ET due to the approaching deadline.

Links to our most popular tax processing topics are available in the Alerts and notices section on the right side of most pages.

To ensure compatibility with all supported email applications, UltraTax CS sends email greetings in plain text format, which does not support text formatting. (Adding formatting such as bold or italicized text to the email greeting can cause problems with the legibility of the greeting. If you have changed the formatting, returning the text to the default Times New Roman, 11 point font will help resolve any formatting issues.)

The appearance of the email greeting is determined by your client's email application and the size of the window that displays the email. This is a function of the client's email application and not a limitation of UltraTax/1040 Client Organizer.

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