CS Connect frequently asked questions

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MFA required for electronic filing

Effective May 3rd, the 2017 version of UltraTax CS requires multi-factor authentication (MFA) to transmit e-files from CS Connect. Find out more.

Click one of the frequently asked questions to view more information.

What should I do if CS Connect does not open or takes more than one minute to open?

Why didn't CS Connect download an available update?

Why doesn't my client display in the list of clients for whom PRP authorization codes can be downloaded?

How can I delete a client from the PRP list?

I already requested a PRP authorization code but I don't see it listed in the File > Client Properties dialog. What do I do?

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